Introduction
This article is designed for Google Workspace administrators facing issues when attempting to select the Business Starter plan, but only seeing the option for the Business Standard plan. If you're encountering this problem while setting up your Google Workspace account, this guide will help you switch to the Business Starter plan during your free trial.
Google Workspace offers various plans tailored to meet different business needs. Occasionally, some users are recommended only specific plans, which may not align with what they require. Here's how to navigate this issue and get the plan you want.
Steps to Switch to Business Starter Plan
If you initially signed up for the Business Standard plan but intended to start with the Business Starter plan, follow these steps to switch plans during the free trial period:
Sign Up for Business Standard
- Begin by signing up for the Google Workspace Business Standard plan as recommended during your setup.
- This initial setup is necessary and won't incur charges until the trial period ends.
Access Your Google Admin Console
- Log in to the Google Admin Console.
- Use your administrator account (this account does not end in @gmail.com).
Navigate to Billing
- From the Admin console Home page, go to Billing.
- Here, you'll see your current subscriptions.
Switch Plans
- Select the Business Standard subscription.
- Click on Switch Plan. If you don't see this option, you might need to contact Google Workspace Support.
- Choose the Business Starter plan from the list.
Confirm the Switch
- Follow the on-screen instructions to complete the switch.
- Ensure that the change is made before the free trial ends to avoid being billed for the Business Standard plan.
Important Considerations
- Trial Period: Be sure to make this change before the conclusion of your free trial period.
- Billing: No billing adjustments are needed if switched within the trial period, as you will not be billed until after the trial.
For any further assistance, you may need to contact Google Workspace Support directly if the option to switch is not visible or if you encounter any other issues.
Conclusion
Switching plans in Google Workspace is a simple process that can be done as long as you are mindful of the trial period deadline. By following these steps, you can ensure that your organization is on the right plan that fits your requirements without incurring unwanted charges.