How to Change the Verification Phone Number in Google Workspace

Introduction

As a Google Workspace admin, maintaining up-to-date verification information is crucial to managing your organization's accounts effectively. If you need to change the verification phone number for account recovery or to improve security, this article will guide you through the necessary steps.

Changing Your Verification Phone Number

To change the phone number associated with your Google Account, follow the instructions below:

1. Sign in to your Google Account

   • Navigate to the Google Account homepage and log in using your Workspace credentials.

2. Access Personal Info

   • Once you're signed in, locate and click on the 'Personal info' tab from the sidebar or at the top of the page.

3. Navigate to Contact Information

   • Scroll down to the 'Contact info' section, and click on 'Phone'.

4. Edit or Add a Phone Number

   • To update an existing number:
     • Next to your current phone number, find the option to 'Edit' or 'Update number'. Follow the prompts to enter your new phone number.
   • To add a new recovery phone number:
     • Choose the 'Add a recovery phone' option and enter your preferred phone number along with the corresponding country code.

5. Verification Process

   • After updating, you might need to verify the new phone number. Google may send a verification code to the number, which you should enter to confirm the change.

Important Points to Consider:

• Time Delay: Be aware that it might take up to a week before the new phone number can be used for verification purposes, particularly for sensitive actions like changing your account password.
• Service-Specific Changes: Remember that updating your number in the Google Account settings affects only certain Google services. If your phone number is linked to specific services such as 2-Step Verification, Google Pay, or others, you may need to update your phone number within those services individually.

For more detailed information, you can refer to Google's official guide on Changing Phone Numbers.

Conclusion

Keeping your account recovery information up to date, such as your verification phone number, is essential for account security and access management. Regularly review and update these details to safeguard your Google Workspace accounts.

For further assistance or if you encounter issues, consider reaching out to the Google Workspace support community or accessing other help articles related to account management.