How to Add a New User with a Separate Gmail Inbox in Google Workspace

Emily Turner

Emily Turner

• 02/04/2025

GmailAdmin ConsoleAccount SetupDomainsEmail Delivery

Introduction

If you manage multiple businesses under a single Google Workspace account and need to separate Gmail inboxes for distinct business entities, this guide is for you. Whether you're using a secondary domain for your second business or managing multiple aliases, this help article will walk you through the process of setting up a separate Gmail inbox for a new Google Workspace user.

Step-by-Step Guide

To add a new user with a separate Gmail inbox within Google Workspace, follow these steps:

1. Access Google Admin Console

2. Remove Existing Email Alias (if applicable)

  • Navigate to Users.
  • Locate and select the user who has an email alias that needs to be separated.
  • Go to User Information and then Email Aliases.
  • Remove the alias by clicking on the 'X' or 'Remove'.

3. Add a New User

  • Return to the Users section in the Admin Console.
  • Click on Add New User.
  • Provide the necessary information such as the user's first name, last name, and the email address.
  • Make sure to use the email address that was previously an alias as the primary email for the new user.

4. Assign the Appropriate Domain

  • If you have multiple domains, ensure to select the correct secondary domain when adding the new user.
  • This assigns the user’s email to the secondary business domain.

5. Finalize User Settings

  • Set any additional preferences such as secondary email, password settings, and organizational units.
  • Save the new user configuration.

6. Access the New Gmail Account

  • Have the new user sign in to Gmail using their new email address and password to access their separate inbox.

Important Considerations

  • Domain Hosting: Since your domain host is Squarespace, ensure that any DNS settings align with Google Workspace requirements.
  • Data Migration: If necessary, consider migrating any existing emails from the primary user's alias to the new user's inbox.

For further details on managing users and domains in Google Workspace, refer to the Google Workspace Admin Help Center.

By following these steps, you can efficiently separate inboxes making management across different business entities more streamlined.

Related Google Workspace Admin Support Articles

Didn't find what you were looking for? Check these related Google Workspace Admin Support articles provided by Tooling Studio.

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