Last Updated At: 08/01/2024
Startup Hub Setting Up a Catch-All Email A...

Setting Up a Catch-All Email Address in Google Workspace

Learn how to set up a catch-all email address in Google Workspace to ensure no important emails are missed, even those sent to incorrect addresses, and streamline your email management.

Modern and clean design featuring email icons flowing into a single inbox with Google colors, representing the concept of a catch-all email address in Google Workspace.

As a startup using Google Workspace, setting up a catch-all email address can be a valuable tool to ensure you don't miss any important messages sent to your domain. A catch-all email address, unlike the classic/standard address will receive any emails sent to non-existent email addresses at your domain, preventing them from bouncing back to the sender.

Implementing a catch-all email system ensures that your company receives all emails, even those sent to incorrect addresses. Email address mistakes are common, and without a catch-all, important emails may be rejected and lost, accompanied by a "not delivered" or "unknown user" error message. Additionally, catch-all emails help manage unsolicited emails, as everything is directed to the catch-all inbox, allowing for easier sorting and filtering.

Steps to Set Up a Catch-All Email Address in Google Workspace

  1. Log in to Admin Console: Access the admin console by going to admin.google.com and signing in with your administrator credentials.

  2. Navigate to Gmail Settings: In the admin console, go to "Apps" > "Google Workspace" > "Gmail".

  3. Configure Default Routing: Scroll down to the Gmail settings page > Click ‘Routing’ > click “Configure” or "Add Another Rule”.

  4. Check Inbound Box: Under the ”Email messages to affect’ section

Google Workspace Admin Dashboard Email Settings

  1. Modify Message: Choose "Modify message" for "For the above types of messages”

  2. Change Envelope Recipient: Scroll down and check the “Change envelope recipient" box under the ‘Envelope recipient’

  3. Replace Recipient: Enter the email address you wish to designate as your catch-all address.

Google Workspace Admin Dashboard Email Settings

  1. Show Options: Scroll down to the bottom and click "Show options"

  2. Unrecognized/Catch-all: Under "Account types to affect," check the "Unrecognized/Catch-all" box and uncheck "Users" and "Groups" boxes

  3. Envelope Filter: (Optional) To apply this setting only to specific senders or recipients, configure the "Envelope filter" options. Then, click "Save" at the bottom of the "Add setting" box.

  4. Save Changes: Click "Save" to apply the catch-all email address configuration.

Now, any emails sent to non-existent addresses at your domain will be delivered to the catch-all email address you specified.

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